14 September 2026·Field Notes
Letting associates see their own information, safely
Someone will soon ask to connect their AI assistant to your systems. The nervousness that comes with that is the right instinct, and there is a clear answer to it.
accessassociatescontractorssmall businessai
14 September 2026·Field Notes
The intelligence is already there. The knowledge is lacking.
Small businesses can decide on a Monday and be running differently by Friday. That speed is the real AI advantage, and most of them are spending it on the wrong thing.
ai adoptionsmall businessknowledge baseautomationprocess
2 September 2026·How-To
Enriching your contact data from LinkedIn with Claude, photo included, and the five minute setup behind it
Claude can drive your own Chrome, find a person on LinkedIn, and bring back their headline, company, location and photo ready to drop into your database. Here is the setup, the prompt, and the one detail that makes it work.
claude codechromelinkedinbrowser automationdata enrichmenthow-to
28 August 2026·Field Notes
What I've learned from building 40 Claude Code skills
Forty skills now run the day to day of my business, and most of what makes them work has nothing to do with code.
claude codeskillsautomationprocessai-first
18 August 2026·Off The Keyboard
One application, voice, and agents. How much of your job can actually move off the keyboard?
Not a prediction. What I have been doing for the last week: email, proposals, Airtable builds, scripts, documentation and tasks, run through one app and mostly spoken rather than typed.
aiagentsproductivityclaudeautomation
3 August 2026·Field Notes
71% of small businesses use AI. Almost none of it is allowed to do anything.
Most businesses have hired an extremely capable advisor, given it no access to any of their systems, and then done all the work themselves anyway. The gap is not adoption, it is that nothing is joined up and nothing is allowed to act.
aiagentsautomationintegrationsmall business
3 August 2026·Case Study
Hiring Claude is the best recruitment decision I've ever made
How a small training business gave itself the capacity of a bigger business (without hiring a single person)
ai-firstsmall-businesstrainingcapacity
17 July 2026·Ways of Working
The four questions I answer before I close the laptop
Mornings were being planned twice, once at 6pm in my head and again at 8am from whatever email shouted loudest. A 60 second close down routine fixed it, four questions, one small file, and a morning briefing that reads it before anything else.
productivityaiautomationsmall businessroutines
14 July 2026·Build Notes
How AI preps me for every meeting in the time it takes to make a coffee
Walking into a client meeting cold is a quiet tax most small businesses pay every week. Here is how I handed the prep to an AI that gathers everything I need from three live sources, drafts an agenda, and still leaves every decision to me.
automationaimeetingsproductivitysmall business
9 July 2026·Ways of Working
How AI runs my working day, from first coffee to shutdown
I run a growing client base on my own. The thing that makes it possible is not one big system, it is a handful of small AI routines that bookend and thread the day, and I stay in the loop the whole way through.
automationaiproductivitysmall business
9 July 2026·Field Notes
Why we interview a business with a voice agent, not a form
Forms are a guess made in advance. When you are trying to understand a business, a voice agent that can follow the tangent beats a questionnaire that cannot.
voice agentsai-firstdiscoveryelevenlabsautomation
Nothing in that category yet.